Question 1

Can you deliver to the large corporate campuses and secured office parks in Johnston?

Accepted Answer

These properties require a specific building letter, suite number, or department name at checkout. Drivers leave arrangements at the central security desk or reception area because they cannot enter private workspaces. Providing a direct office phone number helps the front desk notify the recipient that a delivery has arrived.

Question 2

How are flowers delivered to residential areas and apartment complexes in the city?

Accepted Answer

We hand-deliver to the front door of houses or the main leasing office of multi-story apartment buildings. For homes with long private driveways or gated entries, please include the gate code or specific access instructions in your order. If a building has a locked lobby, we require the recipient's phone number to coordinate entry with the resident.

Question 3

What happens if the recipient is not available at a home or office location?

Accepted Answer

For residential deliveries, we look for a shaded spot near the door or leave the flowers with a neighbor if the houses are close together. At the sprawling office campuses, we leave the item with the mailroom or the designated security kiosk if the recipient is away from their desk. Providing a secondary contact number reduces the risk of a failed delivery if the driver cannot find a secure drop-off point.

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