Terms of Service

Agreement to Terms

By accessing or using the Starluck Flowers website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Orders and Payments

Order Acceptance

All orders are subject to acceptance. We reserve the right to refuse any order for any reason, including product availability or suspected fraud.

Pricing

Prices are listed in US dollars and do not include delivery fees or applicable taxes. We reserve the right to change prices at any time without notice.

Payment

Payment is due at the time of order. We accept major credit cards processed securely through Authorize.Net. You represent that you have the legal right to use any payment method you provide.

Product Information

Images and Descriptions

Product images are representative. Actual arrangements may vary due to seasonal availability, regional differences, and the handcrafted nature of our products.

Substitutions

We reserve the right to make substitutions of equal or greater value to ensure timely delivery. Substitutions will maintain the overall style, theme, and color palette of your selection.

Delivery

Delivery dates and times are estimates. While we make every effort to deliver on the requested date, we cannot guarantee specific delivery times. Delays may occur due to weather, traffic, or other circumstances beyond our control.

For detailed delivery information, please see our Shipping Policy.

Returns and Refunds

Due to the perishable nature of flowers, returns are not accepted. However, we stand behind our products with a satisfaction guarantee. Please see our Return Policy for details.

User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Submit false or misleading information
• Use automated systems to access our services without permission

Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Starluck Flowers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

Limitation of Liability

To the maximum extent permitted by law, Starluck Flowers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the applicable order.

Indemnification

You agree to indemnify and hold harmless Starluck Flowers from any claims, damages, or expenses arising from your violation of these terms or your use of our services.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Changes to Terms

We may modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the modified terms.