Question 1

How do you handle deliveries to the large corporate campuses and residential areas in Skaneateles Falls?

Accepted Answer

We deliver to both the manufacturing office complexes and the private residences throughout the area. For office deliveries, you must provide the specific department name or building letter so we can locate the correct reception desk. For residential orders, please note if the house is set back significantly from the main road to help us identify the property.

Question 2

Are flowers shipped in a box or delivered by hand?

Accepted Answer

All arrangements are hand-delivered directly to the recipient's door or office lobby rather than shipped in boxes. Because this area consists of open residential roads and spread-out corporate lots, we drive directly to the specific entrance provided. Providing a gate code or instructions for long, private driveways ensures the delivery person can access the property without delay.

Question 3

What happens if the recipient is not available to receive the flowers?

Accepted Answer

If no one is present at a residence, we look for a secure location on a porch or side entrance that is not visible from the street. For office locations, we leave the arrangement with the designated front desk or mailroom attendant. Including the recipient's phone number at checkout allows us to contact them if a security gate or building entrance is locked.

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