Question 1

How does delivery work for local hospitals, funeral homes, and offices?

Accepted Answer

Deliveries to funeral homes and small office buildings require a specific room name or suite number to ensure the driver finds the correct entrance. For residential properties, provide the exact house number as many homes are set back a long distance from the main rural roads. These details allow the driver to locate the correct door on properties with large acreages.

Question 2

Are flowers delivered in a box or by hand?

Accepted Answer

All arrangements are hand-delivered directly to the door to accommodate the spread-out residential layout of the area. The driver navigates local rural routes and private driveways to reach individual porches rather than leaving items at a roadside mailbox. Providing instructions for long or winding driveways helps the driver reach the residence.

Question 3

What happens if the recipient is not home or a flower is out of stock?

Accepted Answer

If no one is home, the driver looks for a sheltered spot on the porch away from the road, as most local properties lack secured lobby areas. If a specific flower is unavailable, a similar variety of equal value is used to maintain the size of the arrangement. Including a recipient phone number helps the driver confirm the location of homes that are not visible from the street.

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