Question 1

How do you handle deliveries to different property types in Hillsdale?

Accepted Answer

We deliver to commercial buildings on the main thoroughfare and homes located on rural routes. Please include gate codes for private driveways and indicate if the house is visible from the road at checkout. This information ensures we find the correct building on properties with large acreage or multiple structures.

Question 2

What is the delivery process for this area?

Accepted Answer

All flowers are hand-delivered directly to the recipient's door instead of being shipped in a cardboard box. Because houses here are often set back from the street, we use front porches or side entryways for drop-offs when residents are not home. Providing the color of the house or a specific driveway landmark helps us locate addresses on winding or unpaved roads.

Question 3

What happens if the recipient is away or a specific flower is missing?

Accepted Answer

If the recipient is not there, we leave the flowers in a protected area on the property and notify them. When a specific flower is unavailable, we substitute it with a similar variety of equal value to maintain the style of the arrangement. A recipient phone number is required to confirm someone is present at the property, which is necessary for seasonal or weekend residences.

Flower Delivery
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Flower Delivery FAQ for Hillsdale