Question 1

How do you handle deliveries to the large office towers and corporate parks in Greenwood Village?

Accepted Answer

Deliveries to multi-story office buildings and secured business parks require a specific suite number and floor level at checkout. Because many of these corporate campuses have restricted elevator access or central security desks, providing the recipient’s direct department name ensures the flowers reach their desk. For residential deliveries in gated areas, include the gate code or the name of the specific entry street.

Question 2

Are the flowers hand-delivered or shipped in a box?

Accepted Answer

Every arrangement is hand-delivered to accommodate the city’s mix of high-density office zones and spread-out residential streets. This prevents the damage that can occur when boxes are left in busy corporate mailrooms or exposed on suburban porches. Providing details about specific building entrances or loading docks helps our drivers navigate large business complexes without delay.

Question 3

What happens if the recipient is in a secured building or the specific flowers are unavailable?

Accepted Answer

If a driver cannot access a locked office lobby or a gated residential driveway, they will use the phone number provided to coordinate a hand-off. When a specific flower is out of stock, we use a similar variety of equal value that maintains the same look and size. Including a secondary contact number for the recipient is the best way to prevent a failed delivery at restricted-access properties.

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