Question 1

How do you handle deliveries to different locations in Firth?

Accepted Answer

Delivery to the main street offices or the local school buildings requires a specific room or desk name at checkout. For residential addresses on the outskirts, provide the house color and any gate descriptions. This information ensures the driver finds the correct driveway among the large, open agricultural lots.

Question 2

How will my flowers be delivered?

Accepted Answer

All flowers are hand-delivered directly to the door to accommodate the transition from the paved town center to the unpaved rural roads. For properties where the house sits far back from the road, indicate if the delivery should be left at the porch or a side entrance. This detail helps the driver navigate the larger residential parcels common in this area.

Question 3

What happens if there is a problem with the delivery or the flowers?

Accepted Answer

If the recipient is not home, the driver places the flowers in a covered area to shield them from the dust of the neighboring fields. If a specific stem is out of stock, we replace it with a flower of the same color and scale. Providing a recipient’s phone number is essential for homes where the house is set deep within a large lot and cannot be seen from the street.

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