Question 1

How are deliveries handled at local medical centers and businesses?

Accepted Answer

Provide the specific wing, department, or office suite for deliveries to the central medical campus or senior living centers. For storefronts along the main business corridor, indicate if the delivery should go to the front counter or a rear service entrance. These details ensure the driver reaches the correct desk within these multi-use buildings.

Question 2

How are flowers delivered to residential areas?

Accepted Answer

All orders are hand-delivered to accommodate the city's mix of residential porches and street-level business entrances. Drivers prioritize placing items at side doors or under covered entryways if the recipient is not present. Specifying whether the home has a preferred entry point helps the driver navigate these detached single-family properties.

Question 3

What happens if the recipient is not there or a flower is out of stock?

Accepted Answer

If a specific bloom is unavailable, it is replaced with a variety of equal value that matches the arrangement's look. For deliveries to the manufacturing plants on the outskirts of the city, provide a direct extension or department name. This information reduces failed deliveries when navigating these larger work sites.

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Flower Delivery FAQ for Cresco